Yubico Forum

I am trying to put a static password into configuration slot 2 of two yubikeys. I get the error "YubiKey could not be configured. Perhaps protected with configuration protection access code?" (see attached screen capture.) I contacted tech support and they directed me through the same process that I had used, with the same negative result. They replaced my Yubikeys with two new ones, but I'm having the same problems. Any ideas?

NOTES:
1. I have a theory that the problem may be due to my being on Windows 8.1.
2. I have two other Yubikeys purchased several weeks ago that I programmed without any problems.

This theory is confirmed. I downloaded the app for my Mac and programmed the two keys in less than 1 minute. Just as I had done with the two older Yubikeys running the personalization program on Windows 7.

Please try running the personalization tool with ADMINISTRATOR privileges

_________________
-Tom

YubiKey Personalization tool didn't work for me either in W8.1. I got the exact same error message. Running the tool with Administrator privileges didn't help
Like Tom I had to walk over to the Mac

Hi,
in case someone has a similar problem I confirm that the solution is to use the Yubikey Personalization Tool in a Mac.

I had a new Yubikey Neo with the second slot empty
Using Windows 7 I set a static password in the second slot.I added a TAB at the beginning and wanted to replace the static password.
Unfortunately I was getting the the error that "perhaps it was protected". Used also Admin rights without any success.

Finally I looked for a Mac, installed the tool and was able to set the password.

This is clearly an bug in the Window version of the Yubikey Personalization Tool
Regards
Jofre