Yubico Forum

I have used the Personalisation Tool to configure slot 2 as described in the Windows-Login-YubiKey-Configuration.pfd.

The Logon Administration has been installed and system rebooted after enabling. When system restarted and Logon Administration started and User Account selected, the Configure button remains greyed out.

Any ideas on how to resolve this issue.

System Windows 8
Yubikey-Neo

Hello,

could you write your Yubikey firmware version, the installed software version and operating system version / SP

_________________
-Tom

Hi Tom, following is the requested info.

Yubikey-neo firmware version: 3.3.0

Yubikey Logon Administration file Info. (From File Properties dialog, no info available within the executable.)
File Version: 1.0.0.0
Date Modified: 4/4/2013 09:41

Operating System:
Windows 8
Version: 6.2.9200 Build 9200
System Manufacturer: ASUSTeK COMUPTER INC.
System Model: S550CM
System Type: x64-based PC
Processor: Intel Core i7-3537U CPU @ 2.00Ghz, 2501 Mhzz, 2 Cores, 4 Logical Processors

Can you try to set your key in OTP mode only and try again please?

use the Yubikey NEO manager version 1

_________________
-Tom

Thanks for the reply! I have the same versions as the original poster and setting the NEO to only work in OTP mode (or OTP and CCID) did enable the Configure and Test buttons in the Logon Administrator.

For a test, I configured it for logon, which worked, and re-enabled U2F. When U2F was re-enabled, the NEO was not seen by Windows during logon.

To note, I have HMAC setup on slot 2 and don't know if that could be part of the issue.

It is a software issue, not a key issue and we are aware of that which means nothing is wrong with your Yubikey.

For the software someone is working on it.

_________________
-Tom

Hi, is there any update on this issue yet? I'm experiencing exactly the same problem.

Please advise. Thanks so much.

Replace and install those files.


Locking here because there are too many duplicates on the same topic