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PostPosted: Wed Apr 15, 2009 8:22 am 
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Joined: Wed Apr 15, 2009 3:14 am
Posts: 2
I have been trying to enable yubikey support with password safe 3.16 02Y but I always get "Request failed - Status code: - 1"

I have the API key and ID as indicated when I generated the API key but still no luck

Now manual trying to verify the API show that everything is OK

http://api.yubico.com/wsapi/verify?otp=<OTP>&id=<ID>

Return reply
h=pXW8zDshJu2lv8h1fvgizZcFCIY=
t=2009-04-15T07:14:54Z0426
status=OK

Am I missing something? Any help will be appreciated.

If this is not the correct location for this post please move it to the correct one and apologize for the mistake. Thanks

Jeff


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PostPosted: Thu Apr 23, 2009 11:18 am 
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Yubico Team
Yubico Team

Joined: Wed Oct 01, 2008 8:11 am
Posts: 210
We apologize for the delay in response.

We are unable to recreate the problem you are facing. We tried entering wrong Client ID, wrong API Key and tried using a wrong YubiKey but we were unable to get the error message you have mentioned in your post.

BTW, after entering all the correct values for Client ID, API Key and after using the correct YubiKey, we were able to successfully unlock the Password Safe database using the configured YubiKey.

We have tested the Password Safe application on the following platform:

    1) Operating System: Windows XP Professional Service Pack 2
    2) Password Safe version: 3.16.02(2504)Y

We would appreciate if you can provide us following information:

    1) Operating System details including version number
    2) Version of the Password Safe
    3) Steps you followed, which led to the error message you are facing


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