Yubico Forum

...visit our web-store at store.yubico.com
It is currently Tue Jan 30, 2018 4:34 pm

All times are UTC + 1 hour




Post new topic Reply to topic  [ 4 posts ] 
Author Message
PostPosted: Mon Jun 10, 2013 2:15 pm 
Offline

Joined: Mon Jun 10, 2013 2:05 pm
Posts: 2
I have a problem with my newly purchased YubiKey: I always get an "Authentication failed" on the test site.

Unfortunately I cannot contact support either. I get the following mailer daemon mail:

Quote:
Delivery to the following recipient failed permanently:

support@yubico.com

Technical details of permanent failure:
Message rejected by Google Groups. Please visit http://mail.google.com/support/bin/answ ... wer=188131 to review our Bulk Email Senders Guidelines.


Same when I tried to reply to order@yubico.com


Top
 Profile  
Reply with quote  

Share On:

Share on Facebook FacebookShare on Twitter TwitterShare on Tumblr TumblrShare on Google+ Google+

PostPosted: Mon Jun 10, 2013 3:25 pm 
Offline
Site Admin
Site Admin

Joined: Wed Nov 14, 2012 2:59 pm
Posts: 666
It is very strange, did you tried again?

Maybe it was a temporary error, we are currently receiving email on these addresses.

_________________
-Tom


Top
 Profile  
Reply with quote  
PostPosted: Mon Jun 10, 2013 7:58 pm 
Offline

Joined: Mon Jun 10, 2013 2:05 pm
Posts: 2
Tried again, same error.

It worked after I used another email address.

Old: @gmx.com (GMX is one of Germany's largest email providers)
New: @gmail.com


Top
 Profile  
Reply with quote  
PostPosted: Tue Jun 11, 2013 7:49 am 
Offline
Site Admin
Site Admin

Joined: Wed Nov 14, 2012 2:59 pm
Posts: 666
It looks like you were not the first http://forum.gmx.com/forum/posts/list/10625.page

you should investigate with your provider.

_________________
-Tom


Top
 Profile  
Reply with quote  
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 4 posts ] 

All times are UTC + 1 hour


Who is online

Users browsing this forum: No registered users and 2 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB® Forum Software © phpBB Group