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EasonYu
PostPosted: Tue Dec 24, 2013 2:15 am 
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Posts: 1
Hi,
I installed latest personalization tool from Yubico website, yubikey-personalization-gui-3.1.11, on my Windows 8 64bits PC.
But the Yubikey cannot be detected, it works well on another Windows 7 64 bits PC.
Please comment which personalization tool version is available for Windows 8 64 bits.
If not, when can it be officially released?
Thanks.

B.R.
Eason
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Tom
PostPosted: Wed Jan 08, 2014 11:17 am 
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Joined: Wed Nov 14, 2012 2:59 pm
Posts: 666
Hello,

The cross platform personalization tool, works on windows 8 64bits and is available for download here:
http://www.yubico.com/products/services ... tools/use/

Do you have your USB drivers installed correctly after installing Window 8.x ?

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mart788
PostPosted: Sat Mar 29, 2014 5:41 am 
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Joined: Sat Mar 29, 2014 12:21 am
Posts: 6
The personalization tool does not detect my Yubikey NEO. I have tried the cross-platform version 3.1.14 from the link you provided. The Yubikey does work with Windows and generates the OTP but the tool does not detect it so I cannot change any settings
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Tom
PostPosted: Mon Mar 31, 2014 10:03 am 
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Do you have more then one Yubikey plugged in at the same time?

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mart788
PostPosted: Tue Apr 01, 2014 1:34 am 
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No, this is my first Yubikey, using it for the first time in Windows
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mart788
PostPosted: Tue Apr 01, 2014 1:41 am 
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I got help from the Support team

1. hit windows key and search for Yubico Personalization Tool
2. In search results, right click the YPT and select 'Run As Adminstrator'
3. Accept security prompts

When YPT launched now my device is detected
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