Yubico Forum

...visit our web-store at store.yubico.com
It is currently Tue Jan 30, 2018 11:39 am

View unanswered posts | View active topics


Board index » Yubico Software » Personalization tools

All times are UTC + 1 hour




Post new topic Reply to topic  Page 1 of 1
  [ 6 posts ] 
  Print view Previous topic | Next topic 
Author Message
EasonYu
PostPosted: Tue Dec 24, 2013 2:15 am 
Offline

Joined: Tue Dec 24, 2013 2:09 am
Posts: 1
Hi,
I installed latest personalization tool from Yubico website, yubikey-personalization-gui-3.1.11, on my Windows 8 64bits PC.
But the Yubikey cannot be detected, it works well on another Windows 7 64 bits PC.
Please comment which personalization tool version is available for Windows 8 64 bits.
If not, when can it be officially released?
Thanks.

B.R.
Eason
Top
 Profile  
Reply with quote  

Share On:
Share on Facebook FacebookShare on Twitter TwitterShare on Tumblr TumblrShare on Google+ Google+

Tom
PostPosted: Wed Jan 08, 2014 11:17 am 
Offline
Site Admin
Site Admin

Joined: Wed Nov 14, 2012 2:59 pm
Posts: 666
Hello,

The cross platform personalization tool, works on windows 8 64bits and is available for download here:
http://www.yubico.com/products/services ... tools/use/

Do you have your USB drivers installed correctly after installing Window 8.x ?

_________________
-Tom
Top
 Profile  
Reply with quote  
mart788
PostPosted: Sat Mar 29, 2014 5:41 am 
Offline

Joined: Sat Mar 29, 2014 12:21 am
Posts: 6
The personalization tool does not detect my Yubikey NEO. I have tried the cross-platform version 3.1.14 from the link you provided. The Yubikey does work with Windows and generates the OTP but the tool does not detect it so I cannot change any settings
Top
 Profile  
Reply with quote  
Tom
PostPosted: Mon Mar 31, 2014 10:03 am 
Offline
Site Admin
Site Admin

Joined: Wed Nov 14, 2012 2:59 pm
Posts: 666
Do you have more then one Yubikey plugged in at the same time?

_________________
-Tom
Top
 Profile  
Reply with quote  
mart788
PostPosted: Tue Apr 01, 2014 1:34 am 
Offline

Joined: Sat Mar 29, 2014 12:21 am
Posts: 6
No, this is my first Yubikey, using it for the first time in Windows
Top
 Profile  
Reply with quote  
mart788
PostPosted: Tue Apr 01, 2014 1:41 am 
Offline

Joined: Sat Mar 29, 2014 12:21 am
Posts: 6
I got help from the Support team

1. hit windows key and search for Yubico Personalization Tool
2. In search results, right click the YPT and select 'Run As Adminstrator'
3. Accept security prompts

When YPT launched now my device is detected
Top
 Profile  
Reply with quote  
Display posts from previous:  Sort by  
Post new topic Reply to topic  Page 1 of 1
  [ 6 posts ] 

Board index » Yubico Software » Personalization tools

All times are UTC + 1 hour


Who is online

Users browsing this forum: No registered users and 1 guest

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB® Forum Software © phpBB Group