Yubico Forum

I have YUBIKEY NEO ($50) with firmware 3.2.0.
I want to use U2F with Google. So I must buy new one with firmware 3.3.0?
Is there any discount for new one?

Thanks.

Unfortunately there is no method for updating the firmware on pre-3.3 NEOs, and no discounts offered at this time. The cheapest way for an existing NEO owner to add U2F functionality is to purchase a Security Key ($18 with no shipping costs on orders over $35 on Amazon), or $23 with standard US shipping from the Yubico Webstore ($18 + $5 for standard shipping).

What if I own a NEO developer edition, is there an U2F applet I can download and install? Or do I have to read the spec and implement it myself?

Maybe this is not right thread for this question, but:



Does it means that firmware 3.3 is upgrdable? For example if you find bug in PGPApplet then it can be fixed? Or if FIDO finish specification of U2F NFC, then current applet can be upgraded?

You should prepare article about it. We should know if bought device will be the same to end of world, or there is a way for bugfixes or protocol changes. First release of NEO coddled us a bit

So, please, write official statement about future of latest devices with firmware 3.3.

can we pay and send u guys our youbkey to get it updated.. currentlyh own 3 neos

AND I DONT WANT TO FREAKING WASTE MONEY BUYING A NEW NEO EVERY YEAR TO GET NEW FEATURE SUPPORT

the lack of forsight on this its on you guys... this is freaking lame


what im gonna do with this old worthless neos? -_-


With regards to the YubiKey NEO and DFU…
– The YubiKey NEO technically does support DFU, but requires the new firmware image to be signed by us. Yubico does not endorse nor support use of DFU for users.

Hello. Order Number: xxxx Invoice xxxx
Wednesday 22 October, 2014 I ordered YubiKey NEO. On Wednesday 5 November I received an order. When I ordered I read on site that it supports U2F.
in cach from 20 October 2014 17:27:00 GMT we see
http://webcache.googleusercontent.com/s ... y-hardware
that PREMIUM NEO was support U2F Security Key

But now in Neo Manager I can not run (select) it. (I see that firmware is 3.2.0 and U2F not support)

Ticket 00008413 unanswered

I want that you will have sent me a NEO key that supports U2F.

ruvhell,

you have been already contacted by our orders dpt. I strongly recommend you to delete your personal order information as someone may use social engineering to get through.

I will edit the post for you, please be more mindful in the future about this.

Tom

_________________
-Tom

nice to see you guys wont bother to reply or even try to acomodate customers, glad I invested on several keys from you guys. not seeing why i should bother to waste more money with your company or recomend your products

you guys says your able to update our keys, and wont bother to even offer a paid service to do so once we wiped our keys


thanks for nothing

Where did they say they could update older keys?

I don't think they have the physical capability to do what you are asking. Being upset about it won't help.

You bought keys that did not advertise U2F. You got keys that didn't have U2F. Just because a later product was released with this feature doesn't mean you are entitled to have that feature added to your older device.

ur right, u dont think... u dont see an issue with having to purvhase a 4th key? also this was from their blog

With regards to the YubiKey NEO and DFU…
– The YubiKey NEO technically does support DFU, but requires the new firmware image to be signed by us. Yubico does not endorse nor support use of DFU for users