Yubico Forum

I received yesterday my Yubikey EDGE. There does not seem to be a forum or any pages at Yubicom for the EDGE (despite package insert saying so).

Anyway, I after HOURS of trying I simply cannot get the configuration challenge to work, I get the "Failed Challenge Response" and have probably in 50 or 60 attempts. I've tried everything I can think of mentioned in the forums. I am now at timepoint about 9H and have thrown my hands up.

If anyone can provide assistance before I send this tiny paperweight back for a refund and accompanying 'review' on Amazon, please advise - and YubiCom, if you send someone per your package insert to a Yubi EDGE web page for instructions, it might behoove you to actually have one.

Sincerely yours,

- 'exceedingly annoyed and 9H of lost weekend time.'

Frankly I am not sure what you are trying to accomplish - did you try to use Google 2FA enrollment?
I think it would be helpful to provide some more details with perhaps screenshots.
Anyway I use a yubikey with U2F functionality and works out fo the box for U2F but there is a caveat: it should be used on a U2F enabled web browser like (for instance) Chrome.
Please be advised that the Chrome version on portable apps supports u2F out of the box - you may want to give it a go using that web browser.
With that web browser you can test/check functioning of u2F for your yubikey with the following URL:
https://demo.yubico.com/start/u2f/neo?tab=register

Just register a dummy name & password (can be used later on for other tests) with your yubikey - if all ok your yubikey will start flashing and once touched it should complete the registration process.
Later on you can verify it's working on this site.

The only service I am aware of which support this U2F is google mail (in fact I use it myself).

Hope this advice is useful for you!

Kind regards, Erik...