Yubico Forum

...visit our web-store at store.yubico.com
It is currently Tue Jan 30, 2018 6:05 pm

All times are UTC + 1 hour




Post new topic Reply to topic  [ 5 posts ] 
Author Message
 Post subject: HOTP not working
PostPosted: Tue Nov 10, 2015 11:02 am 
Offline

Joined: Tue Nov 10, 2015 10:55 am
Posts: 2
Hey there,

I recently acquired a Yubikey NEO, and tried to configure it with KeePass. I followed all the steps from here, but when I lock the database and try to unlock it, it doesn't work (I have to use the hex secret key).

I think the problem comes from the fact that, everywhere I saw someone use this feature on its Yubikey, the 8 digit string is all numeric, but when I press the button of my key (for 3s in order to access slot 2), I get strings like "çàà(çéèç" (this one has been generated by the Yubikey). It looks like to me that there's a problem in my key's configuration, but I don't see where it comes from (as I followed the steps from the tutorial and tried it several times), nor how to fix it.

Does anyone know how to make it work?

Thanks.


Top
 Profile  
Reply with quote  

Share On:

Share on Facebook FacebookShare on Twitter TwitterShare on Tumblr TumblrShare on Google+ Google+

 Post subject: Re: HOTP not working
PostPosted: Thu Dec 10, 2015 3:36 pm 
Offline

Joined: Thu Dec 10, 2015 12:15 pm
Posts: 1
I have the exact same problem using the YubiKey 4 nano.

After 2 hours of trying I have decided to switch to "challenge-response" following this post and it has worked flawlessly the first time ...

I believe there is something wrong either with the documentation, the optkeyprov-2.4 setup or the key itself.

Hope someone will help figuring it out.

Cheers


Top
 Profile  
Reply with quote  
 Post subject: Re: HOTP not working
PostPosted: Tue Feb 02, 2016 11:59 pm 
Offline

Joined: Tue Feb 02, 2016 11:55 pm
Posts: 1
Did you configure HOTP in slot2? If so, you have to click and hold the disk for 3-4 seconds for each OTP code. One click will spit out configuration from slot 1 and long press will get you the results from slot 2.


Top
 Profile  
Reply with quote  
 Post subject: Re: HOTP not working
PostPosted: Wed Feb 03, 2016 12:05 am 
Offline
Yubico Team
Yubico Team

Joined: Thu Oct 16, 2014 3:44 pm
Posts: 349
The issue is most likely the keyboard language settings:

https://www.yubico.com/2013/07/yubikey- ... d-layouts/

The YubiKey sends Scan Codes rather than characters (to act as a keyboard), and the YubiKey is programmed to expect US English language. Using another language can change the output.


Top
 Profile  
Reply with quote  
 Post subject: Re: HOTP not working
PostPosted: Wed Feb 10, 2016 3:43 pm 
Offline

Joined: Tue Feb 02, 2016 9:23 pm
Posts: 58
too bad a keyboard cannot tell the system "I use layout x, thanks."


Top
 Profile  
Reply with quote  
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 5 posts ] 

All times are UTC + 1 hour


Who is online

Users browsing this forum: No registered users and 5 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB® Forum Software © phpBB Group