Yubico Forum

...visit our web-store at store.yubico.com
It is currently Tue Jan 30, 2018 11:13 am

All times are UTC + 1 hour




Post new topic Reply to topic  [ 4 posts ] 
Author Message
PostPosted: Mon Jan 15, 2018 7:44 pm 
Offline

Joined: Mon Jan 15, 2018 7:35 pm
Posts: 2
Dear Friends,

I have spent the past 8 hours trying to load my Yubikey 4, in order to provide the requested security from sites I deal with.

No matter what I try I am unable to make it function correctly.

I am not really computer savvy, so if possible I would sincerely appreciate help with my seemingly insurmountable task!

Kind regards,

David :roll:


Top
 Profile  
Reply with quote  

Share On:

Share on Facebook FacebookShare on Twitter TwitterShare on Tumblr TumblrShare on Google+ Google+

PostPosted: Tue Jan 16, 2018 1:43 pm 
Offline
User avatar

Joined: Wed Jul 08, 2015 8:58 am
Posts: 6
Location: Denmark
Hi David,

Could you try explain what you are trying to achieve? It is a little unclear what you mean by "in order to provide the requested security from sites I deal with". Yubikey 4 does support a range of different ways to provide security so I need to know a little more before I can guide you.


Top
 Profile  
Reply with quote  
PostPosted: Tue Jan 16, 2018 5:32 pm 
Offline

Joined: Mon Jan 15, 2018 7:35 pm
Posts: 2
Hello Julemand . . .

Thank you for replying. My problem is as follows . . .

I have spent over 12 hours trying to make the Yubikey work to no avail. I have tried every possible source on the net and cannot find any guide that starts with a “step 1” so to speak. Desperately need some advice so I can proceed and use the key. Please help!!

Inserted the key and it said no credential added –

Tried the demo to set credentials as explained at demo.yubico.com and it worked without any problems.

Tried to set credentials on the Yubico Authenticator and it was a completely different platform to set credentials asking for a secret key, etc.

So assuming I need to set my credentials in order to use the key, how do I do this?

I need this for 2FA on Bitstamp and other sites.

Also, noted the “personalization tool” and is this the necessary first step??? For Bitstamp and other sites I assume I need the OTP mode?? Please clarify.

I had tried to add a credential for Bitstamp and followed the instructions in the User’s Guide (2016 Yubico) on page 11 and this did not work either.

Any help you can offer would be greatly appreciated!

Many thanks,
David


Top
 Profile  
Reply with quote  
PostPosted: Tue Jan 16, 2018 10:28 pm 
Offline
Yubico Team
Yubico Team

Joined: Thu Oct 16, 2014 3:44 pm
Posts: 349
Open Yubico Authenticator and make sure the app isn't covering the QR code displayed in your Bitstamp account (https://www.bitstamp.net/article/update ... uthentica/). From Yubico Authenticator, File > Scan QR code.


Top
 Profile  
Reply with quote  
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 4 posts ] 

All times are UTC + 1 hour


Who is online

Users browsing this forum: Google [Bot] and 1 guest


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB® Forum Software © phpBB Group