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PostPosted: Mon Oct 26, 2015 9:23 pm 
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Joined: Mon Oct 26, 2015 9:19 pm
Posts: 1
Hi

I have two Neos that I use with PasswordSafe. On almost every occasion, if I try to login, when I tap the key I am using it fails to register an entry. It often takes 4 or 5 taps changing fingers or hands for it to register. Sometimes it works first time though.

is there a reason for this??

thanks

mike


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PostPosted: Mon Oct 26, 2015 9:40 pm 
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Joined: Mon Oct 26, 2015 2:12 am
Posts: 6
miksmith wrote:
Hi

I have two Neos that I use with PasswordSafe. On almost every occasion, if I try to login, when I tap the key I am using it fails to register an entry. It often takes 4 or 5 taps changing fingers or hands for it to register. Sometimes it works first time though.

is there a reason for this??


Could it be the capacitance disc is dirty in some way? Just thinking if it had some 'gunk' on it it would hamper such capacitance thus maybe making it not work?

I would NOT advise cleaning it unless this is the reason and you have a proper method to clean the disc without harming the device.

~Richard


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