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| [QUESTION] Yubikey Not Inserted https://forum.yubico.com/viewtopic.php?f=16&t=1039 |
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| Author: | ACBobby [ Tue Apr 16, 2013 1:47 am ] |
| Post subject: | [QUESTION] Yubikey Not Inserted |
Just tried to use the personalization tools to change a static password in my second slot, but no matter what USB port I place the key into, it doesn't get recognized by the tools. The functions of the key work just fine (Cloud password and static password work just fine). I'm using Windows 8 and have configured this key on this machine previously. It is a 2.2.3 Standard key. |
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| Author: | Tom [ Tue Apr 16, 2013 7:45 am ] |
| Post subject: | Re: [QUESTION] Yubikey Not Inserted |
Hello, Are you using the latest version of the cross platform personalization tool available here: http://www.yubico.com/products/services ... tools/use/ Do you think you have the possibility to try on a different computer/tablet ? Let us know. Tom. |
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| Author: | ACBobby [ Tue Apr 16, 2013 4:37 pm ] |
| Post subject: | Re: [QUESTION] Yubikey Not Inserted |
Yes, I am using the latest version. I tried it on another PC and it worked, which is strange considering it work on this PC before. |
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| Author: | Tom [ Wed Apr 17, 2013 8:18 am ] |
| Post subject: | Re: [QUESTION] Yubikey Not Inserted |
Well, it is working on a different machine and, it was working on your machine before. I would say that either you upgraded to a new OS and you need the latest USB driver (usually from NEC) or your USB has some problem. We have report of customer who upgraded to windows 8 and experienced similar issue because they did not installed the latest USB driver. Tom. |
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| Author: | ziggie216 [ Tue Oct 15, 2013 8:01 pm ] |
| Post subject: | Re: [QUESTION] Yubikey Not Inserted |
Running Windows 8 and found out that I had to run the Personalization Tool as administrator |
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