Yubico Forum

Hello,
I can't seem to find how to erase slot 2.

I'm following the document below, and mis-configured slot 2. I'd like to erase this slot and retry.
http://www.yubico.com/wp-content/upload ... ey_1.0.pdf

Presently, I'm getting an error from YubiTOTP.exe that "Both configurations are set. Cannot program"

Thanks for your help!!

Hello Albuqueb,

Sorry just a clarification, you get that error from the TOTP app or from the personalization tool while configuring the Yubikey?

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-Tom

Hi Tom, thanks for your response. The message is from the TOTP application and not from the Yubikey personalization tool. I read some where referring to the ability to use the personalization tool to erase a slot but I'm not able to determine exactly how to do this. I tried writing all '00's (without pressing the 'generate' button') but this doesn't erase the slot as I get the same message. I entered the Google key as a static password but on trying to retrieve it through the TOTP application, I get a message 'Failed to retrieve TOTP'.

Thanks for your help!

Hello.

To erase the contents of a slot use the "Cross-Platform Personalization Tool", enter the "Tools" menu and the "Delete Configuration" sub menu.

/klas

Hello Klas,
Thanks for your reply.

I have version 3.0.2 of the personalization tool. Under tools I do not see an sub-menu for '"Delete Configuration".

All I see is the 'Number Converter' tool.

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Please let me know if I missing something. Thanks!

Ah, yes. That was added in version 3.1.2, so if you download the latest version from http://www.yubico.com/products/services ... tools/use/ you should be fine.

/klas