We take seriously our responsibilities that range from notification to remediation when dealing with issues around product. After our initial advisory on the YubiKey NEO, we considered feedback and adjusted our original remediation guidance. From there our required disclosure steps included due diligence, crafting a replacement plan, ensuring we had stock for fulfillment, and logistical management of that rollout. Timing was influenced by the fact we have a physical device that was needed in quantity and required shipping. That resulted in a gap between the advisory and the Twitter and Forum posts. The blog post was a repeat of the Forum post, just in another channel. In addition, we have added a section to our forum called “Security Advisories” and will roll out a new notification service.
|