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Revoke System - No email received https://forum.yubico.com/viewtopic.php?f=4&t=1361 |
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Author: | nobody [ Fri Apr 11, 2014 10:15 pm ] |
Post subject: | Revoke System - No email received |
Hello, two days ago I received my Yubikeys, so I wanted to register them at the revoke system. According to the website, I should have received some kind of email afterwards. Unfortunately there has been none, I checked my inbox and spam-filter/spam folder. Now I cannot login as I get a verification error due to the not confirmed email. Whenever I try to register again, the website tells me that the key and username are already in the database. What can I do now? Could you please delete the dormant account or resend the activation-email? Thank you very much. |
Author: | Tom [ Mon Apr 14, 2014 8:04 am ] |
Post subject: | Re: Revoke System - No email received |
Please e-mail support@yubico.com |
Author: | nobody [ Fri Apr 25, 2014 2:46 pm ] |
Post subject: | Re: Revoke System - No email received |
Hello Tom, thank you for your message. I wrote to your support but unfortunately got no answer yet. Just wanted to resend my request, but now my emails are rejected by your google-mail. "Delivery to the following recipient failed permanently: support@yubico.com Technical details of permanent failure: Message rejected by Google Groups. Please visit http://mail.google.com/support/bin/answ ... wer=188131 to review our Bulk Email Senders Guidelines." Any advice? Thank you very much. |
Author: | Tom [ Fri Apr 25, 2014 3:05 pm ] |
Post subject: | Re: Revoke System - No email received |
send me a PM with the e-mail you used, i forward that to support. |
Author: | nobody [ Mon Apr 28, 2014 7:48 am ] |
Post subject: | Re: Revoke System - No email received |
Thank you. I just wanted to, but unfortunately, PM system seems to be deactivated for me: "We are sorry, but you are not authorised to use this feature. You may have just registered here and may need to participate more to be able to use this feature. " It's really getting complicated. Do you have another e-mail address (preferably not at google as my email to your support still gets rejected) I can send my message to? EDIT: Ah.. wait. That last message saying me 'I cannot PM' just enabled PM for me. You got to love IT sometimes... |
Author: | Tom [ Mon Apr 28, 2014 8:33 am ] |
Post subject: | Re: Revoke System - No email received |
It is an anti-spam feature to prevent newly registered users to start spamming PMs around. After all this is a forum community users are supposed to interact, share knowledge and opinions. Tom. |
Author: | nobody [ Tue Apr 29, 2014 4:49 pm ] |
Post subject: | Re: Revoke System - No email received |
Ah okay. Though it was a nice coincidence that just the message about the PM system pushed the counter over the internal limit and unlocked PMs. Anyway. I sent you a PM with my e-mail to support that had been rejected. Thank you for forwarding it. |
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