Yubico Forum

Hi !!!
users import from LDAP stopped working for me.
when i click the "import users" button i get the folowing log

User Import operation started...
Connecting to LDAP/AD server.
Successfully connected to LDAP/AD server.
Binding to server with given user credentials.
Successfully bound to server.
Searching user records.
User records found.
Added new users.
Disabled deleted users.
Successfully updated users records.
User Import operation completed...

then when i go to search for the new user i cant find it (a thing i have dome a least 130 times before....

Yubiraduis version - 3.2


Thanks for your help!!!
Adi

Hello,

We request you please truncate the existing Log files, perform the user import operation on YubiRADIUS from LDAP and send us the fresh Log files individually at "support@yubico.com" (without quotes).

Example to truncate the Log file:
# > /var/log/syslog

1. Please configure the log files with the following settings from the webmin console:
1. Login to webmin
2. Go to "System" >> "System Logs"
3. Click on log file (ykropval.log ,etc. mentioned below)
4. Select "all" option in "priorities" field of "Message types to log" section
5. Please click on "save" button to save the changes.
6. Please repeat step 3, 4 and 5 for other log files mentioned below.
7. Please click on "Apply Changes" button on System Logs page
8. Go to "Servers" >> "YubiRADIUS Virtual Appliance"
9. Navigate 'Global Configuration' >> 'FreeRADIUS' menu, please enable FreeRADIUS Logging
10. Could you please ssh to the YRVA instance and restart the rsyslog process by executing the following command:
/etc/init.d/rsyslog restart
11. Please try to add the user and test the user with YubiKey credentials.

Please send us the following log files:
/var/log/syslog
/var/log/messages
/var/log/ykval.log
/var/log/ykropval.log
/var/log/ykmap.log
/var/log/freeradius/radius.log
/var/log/postgresql/postgresql-8.4-main.log
/var/log/apache2/error.log
/var/log/apache2/access.log
/var/log/debug

2. If you have already configure the webmin logs, please send "webmin.debug" file available at /var/webmin/webmin.debug

If not please configure the log file with the following settings from the webmin console:
1. Login to webmin
2. Go to "Webmin" >> "Webmin Configuration"
3. Please Click on "Debugging Log File"
4. Please Click on "yes" option of "Debug log enabled?"
5. Please click on "save" button to save the changes.
6. Please once again Import Users.

Please find the "webmin.debug" file at /var/webmin/webmin.debug

3. Please brief on any other observations and please send the screen shots, error messages observed.

We recommend you to use latest version of YubiRADIUS 3.6.1. You can download YubiRADIUS 3.6.1 from the following link.

For VMware format:
http://www.yubico.com/products/services ... us-vmware/

For OVF format:
http://www.yubico.com/products/services ... vf-format/

Thanks and best regards,
Samir.