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Yubikey for Windows Hello Error
https://forum.yubico.com/viewtopic.php?f=26&t=2754
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Author:  fvknl [ Mon Oct 16, 2017 12:58 pm ]
Post subject:  Yubikey for Windows Hello Error

Hello All,

I am getting an error when trying to setup my Yubikey for Windows Hello.
The error is:

Yubikey Exception: Authentication Required
Insert a different Yubikey, then press Continue.

I've had a little play around in the Yubikey Personalisation Tool. However didn't manage to fix the issue.

Looking forward to your help.

Attachments:
File comment: Error Screenshot
yubikey.jpg
yubikey.jpg [ 42.87 KiB | Viewed 547 times ]

Author:  ChrisHalos [ Mon Oct 16, 2017 9:24 pm ]
Post subject:  Re: Yubikey for Windows Hello Error

error means there is a password on the Yubico Authenticator app. Since the Hello App uses this, there can't be a password set in the Yubico Authenticator app if you also want to use it to unlock your Windows account.

Author:  fvknl [ Mon Oct 16, 2017 11:07 pm ]
Post subject:  Re: Yubikey for Windows Hello Error

ChrisHalos wrote:
error means there is a password on the Yubico Authenticator app. Since the Hello App uses this, there can't be a password set in the Yubico Authenticator app if you also want to use it to unlock your Windows account.


Thanks for the reply ChrisHalos, how do I go about removing the password?

Thank you,

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