Yubico Forum

HI

I downloaded and installed Yubico Personalization tool.

when i now goto https://upgrade.yubico.com/getapikey/ and press the button it says:
OTP failed: NO_VALID_ANSWER

what options in the tool do i need to choose to make this work again. I want to program 3-4 keys with the same data so this is why i had downloaded the tool in the first place.

Hello,

To program more then one Yubikey:

1) program your first Yubikey, press write
2) remove the key
3) insert the second Yubikey and press write
4) remove the key
5) insert the third Yubikey and press write
6) ...

loop until you finished your Yubikeys.

Regarding the API, you need only 1 API key per application, you don't need to generate many of them. It is required a valid OTP from a Yubikey and a valid email in order to receive an API key.

_________________
-Tom

Tom

iw ant to regenerate the API key as our off the shelf product WHMCS dont work with the keys since i broke them some how in the tool

when i open the tool, i choose first option Yubico OTP, choose advanced. Slot 1 > on the Parameters i check both box's and click generate on all 3 buttons. but none of them allow me to generate a new API key as i want to start from fresh again.

So i guess you don't have a CC prefix OTP from slot 1.

Re-configure your Yubikeys with the latest version of the cross-platform-personalization tool.
Select Yubico OTP in the top tab menu, select QUICK, press WRITE.

Upload the new VV key on the YubiCloud

Wait 15 minutes

Go and get your API key.


It works, i just tried it because i was in doubt that it was working just with CC keys.

_________________
-Tom

HI

that worked. i then clicked write configuration again to 3 other keys, but only the first one worked... how do i make sure the same data is wrote each time? its saved a csv file too the HDD too if i can do something with that.

Open the personalization tool

go in settings tab on top, and disable the logging in CVS, see screenshot attached.



This will not save the configuration to your hard-drive anymore.

- - - - - - -

Regarding programming multiple Yubikeys, it works so you should try again and be sure that your Yubikey are not protected with an access control code.

Go on Yubico OTP, click Advanced Menu.

Configure the first Yubikey and press write, and loop.
You can also use the program multiple Yubikeys option in the advanced menu. This will automatically program the Yubikey when inserted.

_________________
-Tom