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pla
PostPosted: Thu Oct 23, 2014 12:40 am 
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Hi,

Trying to add a security key to my gmail.com account without success. Here are my steps to recreate the issue:

URL: https://security.google.com/settings/se ... /add?pli=1

Press Register button

Insert YubiKey NEO security key in to USB port.

Press gold disc.

Green LED turn off for a split second and turns back on.

Wait a few mimutes.

The page gives me a timeout message.

I am using Ubuntu 14.04 on a Lenovo X1 Carbon laptop. Chrome is Version 39.0.2171.27 beta (64-bit).

I've also tried on a couple of Chromebooks running the latest ChromeOS.

Do you have any troubleshooting tips or is this a known issue?

Thanks, PLA
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riverrat
PostPosted: Thu Oct 23, 2014 1:16 am 
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I'm having a very similar issue with Neo on my MBP running 10.9.5. I posted a separate thread .. maybe we'll meet in the middle.
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Tom
PostPosted: Thu Oct 23, 2014 10:47 am 
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https://www.yubico.com/wp-content/uploa ... ey-NEO.pdf

did you do this?

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pla
PostPosted: Thu Oct 23, 2014 5:42 pm 
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Nope. Didn't know anything about that step. Where is that documented? Do you have Neo Manager installation instructions for Ubuntu 14.04?

Tom wrote:
https://www.yubico.com/wp-content/uploads/2014/10/How-to-unlock-U2F-on-your-YubiKey-NEO.pdf

did you do this?



Thanks, PLA
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jskvbinmv3
PostPosted: Thu Oct 23, 2014 7:40 pm 
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pla wrote:
Nope. Didn't know anything about that step. Where is that documented? Do you have Neo Manager installation instructions for Ubuntu 14.04?

Tom wrote:
https://www.yubico.com/wp-content/uploads/2014/10/How-to-unlock-U2F-on-your-YubiKey-NEO.pdf

did you do this?



Thanks, PLA


Could you let me know if it is working for you now? I'm having troubles in Ubuntu, too.
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pla
PostPosted: Fri Oct 24, 2014 2:41 am 
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I will post here if I get NEO Manager working in Ubuntu 14.04. Thanks, PLA

Quote:
Could you let me know if it is working for you now? I'm having troubles in Ubuntu, too.
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pla
PostPosted: Sat Oct 25, 2014 1:09 am 
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After reading posts on this forum I composed a short blog post on what I did to get the YubiKey NEO working in Ubuntu 14.04 for use as a Google Security key.

http://platechnotes.patrickarchibald.com/2014/10/configuring-yubikey-neo-in-ubuntu-1404.html
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Tom
PostPosted: Mon Oct 27, 2014 3:11 pm 
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Hello,

All our software is available here:
https://developers.yubico.com/

Regards,
Tom.

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