Yubico Forum :: View topic - [SOLVED] -Neo doesn't work with TOTP windows application?

Hi,

I am having this issue with two new Yubikeys - one Neo and one Neo-n.

Both are configured in the same way: as Smart Cards within my Org (cert from internal PKI). OTP, CCID and U2F modes have been enabled, slot 1 is configured for Yubikey OTP, slot 2 is not used.

I planned to use slot 2 for TOTP. However, using the TOTP tool (under Windows 8.1), pressing the Check button - the application always reports that "No Yubikey present".

I have tried this on two different machines - same result. I'm using the TOTP exe from here: https://www.yubico.com/applications/int ... ces/gmail/

Hope you can help...

Jon

Author:	Tom [ Thu Feb 07, 2013 3:28 pm ]
Post subject:	Re: Neo doesn't work with TOTP windows application?
what is YubiTOTP1.exe? Please verfy: tom@heavymetal :~/Desktop$ md5sum YubiTOTP.exe 7e88d001e27756469975332102093c1f YubiTOTP.exe

Author:	David [ Thu Feb 07, 2013 4:15 pm ]
Post subject:	Re: Neo doesn't work with TOTP windows application?
Hello! The latest YubiTOTP app for Windows works differently then the previous version. The Personalization tool is no longer needed to program the YubiKey - the YubiTOTP app does it automatically. You do, however, need an empty slot in your YubiKey. The Personalization tool can remove a configuration from either slot on your YubiKey. You can download the new setup guide here: http://www.yubico.com/wp-content/uploads/2013/02/Howto_GmailYubikey_1.0.pdf?119b56&119b56

Author:	dpeters11 [ Thu Feb 07, 2013 4:40 pm ]
Post subject:	Re: Neo doesn't work with TOTP windows application?
I downloaded TOTP1.exe from here: http://www.yubico.com/applications/inte ... ces/gmail/ The hash matches. I used the new setup after deleting slot 2. Everything worked up to the last step. Double clicking the icon or generating the TOTP comes back with Serial Number Read Failure.

Author:	David [ Thu Feb 07, 2013 5:31 pm ]
Post subject:	Re: Neo doesn't work with TOTP windows application?
Thank you for letting us know - We're passing this to the developers for both the YubiTOTP app and the NEO for resolution. Thanks!

Author:	Tom [ Fri Feb 08, 2013 12:03 pm ]
Post subject:	Re: Neo doesn't work with TOTP windows application?
Hello This new version works. Please let us know your feedback. Tom.

Yubico Forum https://forum.yubico.com/

[SOLVED] -Neo doesn't work with TOTP windows application? https://forum.yubico.com/viewtopic.php?f=26&t=909	Page 2 of 3

Author:	dpeters11 [ Fri Feb 08, 2013 2:58 pm ]
Post subject:	Re: Neo doesn't work with TOTP windows application?
That worked. Thanks! Like the new functionality as well, not having to do the conversion etc. Much simpler now.

Author:	GrumpyChops [ Wed Dec 24, 2014 11:48 am ]
Post subject:	Re: [SOLVED] -Neo doesn't work with TOTP windows application
Hi, I am having this issue with two new Yubikeys - one Neo and one Neo-n. Both are configured in the same way: as Smart Cards within my Org (cert from internal PKI). OTP, CCID and U2F modes have been enabled, slot 1 is configured for Yubikey OTP, slot 2 is not used. I planned to use slot 2 for TOTP. However, using the TOTP tool (under Windows 8.1), pressing the Check button - the application always reports that "No Yubikey present". I have tried this on two different machines - same result. I'm using the TOTP exe from here: https://www.yubico.com/applications/int ... ces/gmail/ Hope you can help... Jon

Author:	fsantiago1979 [ Mon Dec 29, 2014 9:48 pm ]
Post subject:	Re: [SOLVED] -Neo doesn't work with TOTP windows application
GrumpyChops wrote: Hi, I am having this issue with two new Yubikeys - one Neo and one Neo-n. Both are configured in the same way: as Smart Cards within my Org (cert from internal PKI). OTP, CCID and U2F modes have been enabled, slot 1 is configured for Yubikey OTP, slot 2 is not used. I planned to use slot 2 for TOTP. However, using the TOTP tool (under Windows 8.1), pressing the Check button - the application always reports that "No Yubikey present". I have tried this on two different machines - same result. I'm using the TOTP exe from here: https://www.yubico.com/applications/int ... ces/gmail/ Hope you can help... Jon Similar issue here as with Jon above. My yubikey Neo is configured slightly differently but my slot 2 is empty as well and the TOTP tool doesn't work under Windows 7. any thoughts?

Author:	Tom2 [ Tue Dec 30, 2014 10:10 am ]
Post subject:	Re: [SOLVED] -Neo doesn't work with TOTP windows application
It is an issue with the tool. We are aware of it and we apologize for the inconvenient. We invite NEO user's to use the OATH applet instead for now.

Author:	gadgethome [ Sun Jan 04, 2015 12:59 pm ]
Post subject:	Re: [SOLVED] -Neo doesn't work with TOTP windows application
Tom2 wrote: It is an issue with the tool. We are aware of it and we apologize for the inconvenient. We invite NEO user's to use the OATH applet instead for now. Any idea when its likely to be fixed?

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