Yubico Forum

...visit our web-store at store.yubico.com
It is currently Tue Jan 30, 2018 2:41 pm

All times are UTC + 1 hour




Post new topic Reply to topic  [ 2 posts ] 
Author Message
PostPosted: Mon Jun 02, 2014 8:18 am 
Offline

Joined: Mon Jun 02, 2014 7:58 am
Posts: 1
Hello,

Sorry for my english, I am French! :D
I installed the software without difficulty, but when opening the management software with administrator session, the user list is empty.
So I followed some advice on the forum by creating a new administrator account, and a new user session. Then I tried to configure the software from these sessions, the result is the same: the list is empty.

What can I do?

Thank you very much!

Windows 7 Home Edition


Attachments:
Capture.JPG
Capture.JPG [ 41.19 KiB | Viewed 2242 times ]
Top
 Profile  
Reply with quote  

Share On:

Share on Facebook FacebookShare on Twitter TwitterShare on Tumblr TumblrShare on Google+ Google+

PostPosted: Tue Jun 03, 2014 2:14 pm 
Offline
Site Admin
Site Admin

Joined: Wed Nov 14, 2012 2:59 pm
Posts: 666
1st - confirm you are using a local account for your system. Domain/Enterprise user accounts will not show up.

2nd - confirm all the components are installed. If necessary, uninstall the Yubico Windows Login Tool and Windows COM API and re-install them. This should not be more difficult then running the installer.

3rd - Details on why he had issues installing the app to begin with would be useful for troubleshooting.

4th - be careful with the enable in safe mode options, this will allow anyone to boot your machine in safe mode and logon. Before disabling this ensure that it is working!!!!!!!

_________________
-Tom


Top
 Profile  
Reply with quote  
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 2 posts ] 

All times are UTC + 1 hour


Who is online

Users browsing this forum: Heise IT-Markt [Crawler] and 4 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB® Forum Software © phpBB Group