Yubico Forum

Hi all,

I'm am trying to get my YubiKey4 to work with KeePass. I followed the manual on the Yubico website.
When I create a new secret key and I write the config, I get a new OTP value, however ... that value always stays the same.
This means I cannot unlock my KeePass database, because it requires 3 OTP's, while I can only present the same one ... three times.

What am I missing here? Why doesn't an output an increase/refresh of the OTP?

Kind regards,
Kerbje

If you have an old YubiKey Edge (4.1), it's probably due to a bug. If that's the case, open a ticket at yubi.co/support and include your order number and serial number. If it's really a YubiKey 4 (4.2 or 4.3), I would need to see the settings you used during programming.

Hi Chris,

Thank you for the swift reply!

I saw firmware 4.1, so I assumed it was a YubiKey4. But when I looked up my order, it indeed was an Edge when I ordered it.
I'll look into the support page.

Thank you again!

There have been a few revisions of the "4." All three use the same exact hardware, just different firmware/capabilities

YubiKey Plus (4.0) - OTP + U2F - was sold ask the Holiday Key in late 2014 (Green, White, Red)
YubiKey Edge (4.1) - also OTP + U2F
YubiKey 4 (4.2 and 4.3) - OTP+U2F+CCID

There was a bug in several versions of the Plus/Edge where the counter didn't function properly in Slot 2 (you'll see this with OATH-HOTP always sending the same code).

Great service from Yubico, thank you!