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m1dst.james
PostPosted: Mon Sep 01, 2008 5:34 pm 
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We have identified an issue when programming a key. You get a read error produced if you are using a machine with a USB keyboard. It's taken us ages to work. Remove the keyboard and all is well.

Is there a work around to this that I have missed in the documentation?
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ferrix
PostPosted: Tue Sep 02, 2008 2:36 am 
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m1dst.james wrote:
We have identified an issue when programming a key. You get a read error produced if you are using a machine with a USB keyboard. It's taken us ages to work. Remove the keyboard and all is well.

Is there a work around to this that I have missed in the documentation?


I wonder.. It can't be any machine with any usb keyboard, or else everyone would by now have complained! I look forward to hearing further details from OP or yubico.
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m1dst.james
PostPosted: Tue Sep 02, 2008 10:36 am 
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Update:

We have now identified it is not all manufacturers of keyboard.

Dell (SK-8115) - Fail
Toshiba (PX1252E-1DAC) - Success
Dell (RT7D40) - Success

I wonder if it is worth putting a wiki page up so people can add working/non working keyboards.

Could this also answer the issue that is being blamed on Vista? I am using Vista and using my keyboard it was fine. I don't think it is an OS issue as it doesn't seem to matter if the machine is Vista or XP the results are as above.
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Simon
PostPosted: Tue Sep 02, 2008 10:48 am 
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Does it happen for you with any USB keyboard? Maybe the keyboard you have has a broken USB HID implementation, although I cannot really understand how it would cause problems: the USB device ids etc should make sure trafic gets to the proper device.

/Simon
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Simon
PostPosted: Tue Sep 02, 2008 11:10 am 
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Interesting! Thanks for additional info.

As it happens, I happen to have a Dell SK-8115 keyboard, it is the one I'm typing on now. I'll see if I can reproduce it, or give it to Jakob to debug it.

/Simon
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Jakob
PostPosted: Sat Sep 20, 2008 8:51 pm 
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Location: Yubico base camp in Sweden - Now in Palo Alto
Thanks everybody for your input - thanks to the secret word "Dell 8115", we got an attack vector to track down the bug.

viewtopic.php?f=2&t=145

I know I owe some people a beer or two, but I beleive it would be easier to send you some spare Yubikeys... Everyone who have suffered and/or contributed, send me an e-mail and I'll ensure that some complementary keys are sent.

Regards,

Jakob E
Hardware- and firmware guy @ Yubico
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m1dst.james
PostPosted: Wed Oct 01, 2008 10:09 am 
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I can confirm the new DLL fixes this issue. Thanks.
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harish
PostPosted: Fri Oct 31, 2008 1:07 pm 
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Is the USB keyboard issue only with Windows? I just acquired two yubikeys and use Linux exclusively and I have thus far no issues with the USB keyboards I have on my systems.

Harish
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Simon
PostPosted: Thu Nov 27, 2008 11:47 am 
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harish wrote:
Is the USB keyboard issue only with Windows? I just acquired two yubikeys and use Linux exclusively and I have thus far no issues with the USB keyboards I have on my systems.


The problem only appeared when re-programming the YubiKey. Normal usage works fine on all platforms.

/Simon
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