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Currently U2F does not support NFC, the NEO does however for all the other applets/protocols.
Please contact yubi.co/support - with order number, email, - and ask for a refund.
Thanks for the clarification. However, I read the "ask for a refund" as "Too bad, go f**k yourself."
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Exists or not, it should be mentioned more prominently than that. It took me a while to re-find that blurb, so clearly not obvious.
^ This is what I'm talking about. Carefully crafted wording, put in an obscure corner of the site. Carefully crafted, because a Google search for "YubiKey NEO U2F NFC" offers results that fly directly in the face of "Currently U2F does not support NFC."
I really do like my NEO. Honestly. If I come across as crass, it's because I have a hard time with shifty business practices and obviously-omitted product info in an attempt to boost sales. Just be honest with us up front, and the money will follow close behind that honesty.