Yubico Forum

...visit our web-store at store.yubico.com
It is currently Tue Jan 30, 2018 5:22 pm

View unanswered posts | View active topics


Board index » Yubikey » YubiKey 1.x | 2.x | VIP

All times are UTC + 1 hour




Post new topic Reply to topic  Page 1 of 1
  [ 9 posts ] 
  Print view Previous topic | Next topic 
Author Message
m1dst.james
PostPosted: Mon Sep 01, 2008 5:34 pm 
Offline

Joined: Mon Sep 01, 2008 5:31 pm
Posts: 3
We have identified an issue when programming a key. You get a read error produced if you are using a machine with a USB keyboard. It's taken us ages to work. Remove the keyboard and all is well.

Is there a work around to this that I have missed in the documentation?
Top
 Profile  
Reply with quote  

Share On:
Share on Facebook FacebookShare on Twitter TwitterShare on Tumblr TumblrShare on Google+ Google+

ferrix
PostPosted: Tue Sep 02, 2008 2:36 am 
Offline

Joined: Fri Jun 20, 2008 2:59 am
Posts: 84
m1dst.james wrote:
We have identified an issue when programming a key. You get a read error produced if you are using a machine with a USB keyboard. It's taken us ages to work. Remove the keyboard and all is well.

Is there a work around to this that I have missed in the documentation?


I wonder.. It can't be any machine with any usb keyboard, or else everyone would by now have complained! I look forward to hearing further details from OP or yubico.
Top
 Profile  
Reply with quote  
m1dst.james
PostPosted: Tue Sep 02, 2008 10:36 am 
Offline

Joined: Mon Sep 01, 2008 5:31 pm
Posts: 3
Update:

We have now identified it is not all manufacturers of keyboard.

Dell (SK-8115) - Fail
Toshiba (PX1252E-1DAC) - Success
Dell (RT7D40) - Success

I wonder if it is worth putting a wiki page up so people can add working/non working keyboards.

Could this also answer the issue that is being blamed on Vista? I am using Vista and using my keyboard it was fine. I don't think it is an OS issue as it doesn't seem to matter if the machine is Vista or XP the results are as above.
Top
 Profile  
Reply with quote  
Simon
PostPosted: Tue Sep 02, 2008 10:48 am 
Offline
Site Admin
Site Admin

Joined: Tue May 06, 2008 7:22 pm
Posts: 151
Does it happen for you with any USB keyboard? Maybe the keyboard you have has a broken USB HID implementation, although I cannot really understand how it would cause problems: the USB device ids etc should make sure trafic gets to the proper device.

/Simon
Top
 Profile  
Reply with quote  
Simon
PostPosted: Tue Sep 02, 2008 11:10 am 
Offline
Site Admin
Site Admin

Joined: Tue May 06, 2008 7:22 pm
Posts: 151
Interesting! Thanks for additional info.

As it happens, I happen to have a Dell SK-8115 keyboard, it is the one I'm typing on now. I'll see if I can reproduce it, or give it to Jakob to debug it.

/Simon
Top
 Profile  
Reply with quote  
Jakob
PostPosted: Sat Sep 20, 2008 8:51 pm 
Offline
Site Admin
Site Admin

Joined: Wed May 28, 2008 7:04 pm
Posts: 263
Location: Yubico base camp in Sweden - Now in Palo Alto
Thanks everybody for your input - thanks to the secret word "Dell 8115", we got an attack vector to track down the bug.

viewtopic.php?f=2&t=145

I know I owe some people a beer or two, but I beleive it would be easier to send you some spare Yubikeys... Everyone who have suffered and/or contributed, send me an e-mail and I'll ensure that some complementary keys are sent.

Regards,

Jakob E
Hardware- and firmware guy @ Yubico
Top
 Profile  
Reply with quote  
m1dst.james
PostPosted: Wed Oct 01, 2008 10:09 am 
Offline

Joined: Mon Sep 01, 2008 5:31 pm
Posts: 3
I can confirm the new DLL fixes this issue. Thanks.
Top
 Profile  
Reply with quote  
harish
PostPosted: Fri Oct 31, 2008 1:07 pm 
Offline

Joined: Fri Oct 31, 2008 12:55 pm
Posts: 2
Is the USB keyboard issue only with Windows? I just acquired two yubikeys and use Linux exclusively and I have thus far no issues with the USB keyboards I have on my systems.

Harish
Top
 Profile  
Reply with quote  
Simon
PostPosted: Thu Nov 27, 2008 11:47 am 
Offline
Site Admin
Site Admin

Joined: Tue May 06, 2008 7:22 pm
Posts: 151
harish wrote:
Is the USB keyboard issue only with Windows? I just acquired two yubikeys and use Linux exclusively and I have thus far no issues with the USB keyboards I have on my systems.


The problem only appeared when re-programming the YubiKey. Normal usage works fine on all platforms.

/Simon
Top
 Profile  
Reply with quote  
Display posts from previous:  Sort by  
Post new topic Reply to topic  Page 1 of 1
  [ 9 posts ] 

Board index » Yubikey » YubiKey 1.x | 2.x | VIP

All times are UTC + 1 hour


Who is online

Users browsing this forum: No registered users and 6 guests

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB® Forum Software © phpBB Group