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PostPosted: Thu Oct 16, 2014 11:56 pm 
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Joined: Thu Oct 16, 2014 11:51 pm
Posts: 82
Anyone else having a similar problem?

Faulting application name: YubiKey NEO Manager.exe, version: 0.2.2.0, time stamp: 0x514e2c2f
Faulting module name: ssleay32.dll, version: 0.0.0.0, time stamp: 0x3d5886a1
Exception code: 0xc0000005
Fault offset: 0x00022788
Faulting process id: 0x458
Faulting application start time: 0x01cfe99379c61edd
Faulting application path: C:\Program Files (x86)\Yubico\YubiKey NEO Manager\YubiKey NEO Manager.exe
Faulting module path: C:\Windows\system32\ssleay32.dll
Report Id: b8309009-5586-11e4-83cd-534e57000000

Edit: Note that I wasn't having this problem with 0.1.0.


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PostPosted: Fri Oct 17, 2014 1:27 am 
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Joined: Thu Oct 16, 2014 11:51 pm
Posts: 82
Update - I have a workaround:

I have avoided the problem by: downloading the most recent OpenSSL for Windows from here [ http://slproweb.com/products/Win32OpenSSL.html ], then installing everything to the C:\OpenSSL-Win32\ directory, including the libraries, then copying both libraries that are presumably needed ( libeay32.dll and ssleay32.dll ) to the C:\Program Files (x86)\Yubico\YubiKey NEO Manager\ directory.

Now 0.2.2 no longer crashes on startup.

I didn't allow the installer put the libraries in to the C:\Windows\ tree (as it would by default) because I didn't want to overwrite the two files in C:\Windows\SYSWOW64\ without really knowing this was the correct solution.

Just FYI.


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PostPosted: Tue Nov 24, 2015 6:15 pm 
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Joined: Thu Oct 16, 2014 11:51 pm
Posts: 82
FYI, I had to repeat this procedure (download OpenSSL win32 installer, copy files to NEO directory) because of new crashes with 1.4.0.

Brendan


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