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| is my NEO defective or am I? https://forum.yubico.com/viewtopic.php?f=26&t=2677 |
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| Author: | yorlik [ Sat Jul 22, 2017 9:46 pm ] |
| Post subject: | is my NEO defective or am I? |
I bought a Neo from Amazon: 1) it seldom was seen by either authenticator or neo mgr programs on win 10 64bit here; sometimes would pop up info after 5 minutes tho 2) it DID work consistently with yubikey personalization tool - even said slot 1 AND 2 programed - whatever that meant. 3) It DID work consistently with my passwordsafe (https://pwsafe.org/). 4) It NEVER worked with my samsung S5 when near field turned on 5) when it was asked to send a code (like to pwsafe or yubico demo), it slowly blinked so I knew it wanted button pushed So I returned it for refund as defective. NOW I see on forum some S5's don't work - so mine is one that paying the extra price for a NEO was a waste... Bought another one. THIS one is similar but worse: 1) it seldom is seen by either authenticator or neo mgr programs on win 10 64bit here; sometimes would pop up info after 5 minutes tho . fw 3.4.9, says all 3 connection modes on, shows serial number, no apps 2) it DID work consistently with yubikey personalization tool - even said slot 1 ONLY programed - whatever that means. 3) It does NOT work with my passwordsafe (https://pwsafe.org/) . if I push Yubikey button in pwsafe app, I expect a 30 second window saying "push yubi key button: . now it just flashes that for 50 msec and keeps saying "no response from yubikey" 4) It still NEVER works with my samsung S5 when near field turned on 5) when it is asked to send a code (like to pwsafe or yubico demo), it NEVER slowly blinks. It ALWAYS blinks at rate of ON 50msec, then OFF 3000msec then repeat - like a heartbeat. 6) same results on second 32bit win10 computer. Both passed single and double authentication on demo.yubico in something called OTC and UF2. Is this one defective? Thank you. Report this post |
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| Author: | yorlik [ Sun Jul 23, 2017 6:26 pm ] |
| Post subject: | Re: is my NEO defective or am I? |
Help Please? Does anyone know? I have tried this key on 3 different windows 10 computers now and NONE give the 30 sec period for me to push the button like the first key I had did... Is it because I have a new key? Is this key defective? Is it normal to just flash when I push "I have a yubikey" and not give me time to push the button? Instead to just say "no response" immediately? Please help. Thank you. |
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