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 Post subject: Strange Status Message
PostPosted: Mon Jan 20, 2014 1:30 pm 
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Joined: Mon Jan 20, 2014 1:14 pm
Posts: 3
Hello,

I am a new user of Yubikey (standard) bought from Yubico directly, and, trying to use Yubikey's own setup ( Windows Login Tool & YubiKey Config) to secure my PC.

However in the Yubikey Personalization Tool, when I set it up according to instructions, I get the following message in the "Results":

"This Yubikey firmware version is not supported"

The firmware is reported to be version 2.4.2

I use the YubiKey currently to secure LastPass, and want to use Configuration Slot 2 to protect Windows 7 on my PC...

Please help!


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PostPosted: Mon Jan 20, 2014 2:44 pm 
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Joined: Wed Nov 14, 2012 2:59 pm
Posts: 666
Hello,

We are currently investigating this issue. Can you provide us some screenshot?

Also can you run the software as ADMINISTRATOR?

Thanks

Tom

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-Tom


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PostPosted: Mon Jan 20, 2014 5:32 pm 
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Joined: Mon Jan 20, 2014 1:14 pm
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Hello Tom,

I ran the software as an Administrator, as you suggested.

I attach a screenshot of the result.

Regards


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YubiKey_Personalization_Tool_Screenshot-20-01-14.jpg
YubiKey_Personalization_Tool_Screenshot-20-01-14.jpg [ 222.94 KiB | Viewed 2790 times ]
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PostPosted: Tue Jan 21, 2014 8:49 am 
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Joined: Wed Nov 14, 2012 2:59 pm
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Hello,

your first post was misleading. You are having an issue with the personalization tool not the windows logon.

That is because you are using an out-of-date version of the personalization tool. Please download a new version from http://www.yubico.com/wp-content/upload ... 3.1.14.exe

Thank you.

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PostPosted: Tue Jan 21, 2014 11:21 pm 
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Joined: Mon Jan 20, 2014 1:14 pm
Posts: 3
Hello Tom,

Thank you, that solved it!

Problem arose when I followed a link in a tutorial that someone had done that led to the out-of-date program.

A question:
Can I use one YubiKey to secure two PCs, ie. my home desktop and my laptop?
It would be mighty convenient if I could!

Thanks


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PostPosted: Wed Jan 22, 2014 8:16 am 
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You can use it on as many pc as you want as long as you follow the right practices.

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