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| Could not add a 2.1 Yubikey to my Revoke account https://forum.yubico.com/viewtopic.php?f=16&t=848 |
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| Author: | netagence [ Tue Aug 14, 2012 10:32 am ] |
| Post subject: | Could not add a 2.1 Yubikey to my Revoke account |
Hi The Revoke option did not exist when I started using my Yubikeys so here I am creating my revoke account. My main key was added successfully, but on trying to register the secondary one I keep, I get : "YubiKey OTP is blank or invalid." whereas the field does contain the OTP value, created by touching the key. Did I overlook something ? I know this is as V 2.1 key (with the lighted area around the touch area, not the tiny light in the center that came with 2.2 later keys) but I cannot see why I could not add it ? I know that key to be registered as a backup key, for example with lastpass.com, so I'm not eager on resetting that key with the utility software. Edit: just took a brand new Yubikey from my last order, hence a more recent 2.2 firmware version, and it got added right away : "YubiKey added successfully." Thanks for any advice. |
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| Author: | samir [ Thu Aug 16, 2012 12:31 pm ] |
| Post subject: | Re: Could not add a 2.1 Yubikey to my Revoke account |
Hello, We never heard such kind of issue before. Can you please share the screenshot of the error you get? Please send the issue details and the screenshot at "support@yubico.com" We look forward to your response! Thanks and best regards, Samir. |
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| Author: | netagence [ Thu Aug 16, 2012 1:20 pm ] |
| Post subject: | Re: Could not add a 2.1 Yubikey to my Revoke account |
Detailed report and infos sent ! Pierre. |
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| Author: | netagence [ Thu Sep 13, 2012 9:36 am ] |
| Post subject: | Re: Could not add a 2.1 Yubikey to my Revoke account |
Hi Any news on that question ? Best regards. |
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| Author: | samir [ Mon Sep 17, 2012 9:15 am ] |
| Post subject: | Re: Could not add a 2.1 Yubikey to my Revoke account |
Hello, No information received. Can you please resend the details at "support@yubico.com"? Thanks and best regards, Samir. |
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