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<title>Yubico Forum</title>
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<updated>2017-02-20T22:06:18+01:00</updated>

<author><name><![CDATA[Yubico Forum]]></name></author>
<id>https://forum.yubico.com/feed.php?f=4&amp;t=2572</id>
<entry>
<author><name><![CDATA[ChrisHalos]]></name></author>
<updated>2017-02-20T22:06:18+01:00</updated>
<published>2017-02-20T22:06:18+01:00</published>
<id>https://forum.yubico.com/viewtopic.php?t=2572&amp;p=9411#p9411</id>
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<title type="html"><![CDATA[Re: Yubikey 4 not recognize in personalization tool and neom]]></title>

<content type="html" xml:base="https://forum.yubico.com/viewtopic.php?t=2572&amp;p=9411#p9411"><![CDATA[
If you haven't already, make sure to add the Yubico PPA:<br /><br /><div class="codetitle"><b>Code:</b></div><div class="codecontent">sudo add-apt-repository ppa:yubico/stable</div><br /><br />Then update with apt-get update. Launch the YubiKey Personalization Tool to make sure you have the newest version of the library. The newest YubiKey 4 requires at least 1.17.3, currently (<!-- m --><a class="postlink" href="https://developers.yubico.com/yubikey-personalization/Compatibility.html">https://developers.yubico.com/yubikey-p ... ility.html</a><!-- m -->).<br /><br />You'll also want to take care of the udev rules for U2F and patch the Info.plist file for smart card functionality. Run the following command and restart:<br /><br /><div class="codetitle"><b>Code:</b></div><div class="codecontent">sudo sh -c 'wget -q -O - https://raw.githubusercontent.com/Yubico/yubikey-neo-manager/master/resources/linux-fix-ccid-udev | python'</div><br /><br />Then try again.<p>Statistics: Posted by <a href="https://forum.yubico.com/memberlist.php?mode=viewprofile&amp;u=3140">ChrisHalos</a> — Mon Feb 20, 2017 10:06 pm</p><hr />
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<entry>
<author><name><![CDATA[Gilles]]></name></author>
<updated>2017-02-19T14:23:06+01:00</updated>
<published>2017-02-19T14:23:06+01:00</published>
<id>https://forum.yubico.com/viewtopic.php?t=2572&amp;p=9409#p9409</id>
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<title type="html"><![CDATA[Yubikey 4 not recognize in personalization tool and neoman]]></title>

<content type="html" xml:base="https://forum.yubico.com/viewtopic.php?t=2572&amp;p=9409#p9409"><![CDATA[
Hello,<br /><br />I have a new Yubikey 4 and I want to discovered it but I can't detect the key :/<br /><br />I first tried with the personalization tool on a Ubuntu but it didn't recognize my key. I saw on the forum that I have to enable OTP first with neo-manager.<br />After installing neoman, I started it with sudo and my key was recognized ! <img src="https://forum.yubico.com/images/smilies/icon_e_smile.gif" alt=":)" title="Smile" /><br />I clicked on the only button available ( It was something like &quot;active OTP / CCID / U2F&quot; ) and there were 3 checkboxes (OTP, CCID, U2F).<br />In my first try, I checked all three and validate, unplug / plug my key, nothing happened.<br />In second try, I only checked OTP and validate, unplug / plug ... and my key started making a green light in the (y) <img src="https://forum.yubico.com/images/smilies/icon_e_smile.gif" alt=":)" title="Smile" /><br /><br />Now, I still have the green light, but neoman don't recognize my key. I tried the personalization tool, but it detect nothing :/<br /><br />Have I failed something ?<br /><br />Thanks to help a newbie X)<br /><br /><br />More infos :<br />Neoman version 1.4.0.<br />when i start neoman, there are two warnings :<br />$ sudo neoman<br />Undefined symbol: yk_get_key_vid_pid<br />Undefined symbol: yk_get_capabilities<p>Statistics: Posted by <a href="https://forum.yubico.com/memberlist.php?mode=viewprofile&amp;u=4697">Gilles</a> — Sun Feb 19, 2017 2:23 pm</p><hr />
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