Yubico Forum

SalesForce • [Community] - Forum going read only. New KDB on its way.

2018-01-30T09:26:55+01:00

For the security and experience of our user community, we have decided to set the forum as read-only and wipe all user account information. All historical posts and announcements will be archived and remain publicly searchable.

In 2018, we will be publishing a searchable knowledge-base system that allows the community to provide direct feedback on articles and make suggestions that will be reviewed by Yubico staff. We sincerely appreciate the participation of our user forum over the years and hope to continue serving your for years to come.

Statistics: Posted by Tom2 — Tue Jan 30, 2018 9:26 am

SalesForce • Re: [Question] Error on TOS acceptance

2016-11-29T17:43:00+01:00

Hi Hillary,

Welcome to the forum, and thanks for the heads up-- I'll forward this to the appropriate team.

Are you aware that Salesforce has recently added native Universal Second Factor support?
As a quick introduction, U2F is an open authentication standard that provides built-in phishing and Man in the Middle protections (not found in OTP implementations) while simultaneously providing your end users a simple to use (and set up!) means of 2 factor authentication.

As a co-developer of the protocol, Yubico supports U2F with all of its YubiKey 4 and YubiKey NEO form factors
In other words, you can accomplish highly effective two-factor authentication without needing to install a third party Salesforce application.

Here's a link to our internal knowledge base explaining how to get started
https://www.yubico.com/support/knowledg ... istrators/

Here's a link to a recorded webinar we held with Salesforce talking about the U2F integration.
If you're curious about what the login flow/administration looks like, I'd suggest giving this a watch
https://www.youtube.com/watch?v=Krlq0L3Ud7M

Let me know if this helps!

Statistics: Posted by cStreeks — Tue Nov 29, 2016 5:43 pm

SalesForce • [Question] Error on TOS acceptance

2016-11-28T21:12:55+01:00

Hello,
Within Salesforce, I get an error when trying to accept the TOS.
Any advice would be appreciated!
Thanks,
Hillary

Statistics: Posted by hillary — Mon Nov 28, 2016 9:12 pm

SalesForce • Re: [Q?]any software must be downloaded ?

2016-10-04T16:07:26+01:00

If you're asking about the login experience for users once this is added to your organization's Salesforce account, no, they won't need to install anything. Personally, I'd wait a bit longer as U2F will soon be supported for Salesforce login (within the next 1-2 months).

Statistics: Posted by ChrisHalos — Tue Oct 04, 2016 4:07 pm

SalesForce • [Q?]any software must be downloaded ?

2016-10-04T10:47:52+01:00

I would like to use the "YubiKey for Salesforce".

The manual "YubiKey for Salesforce - Admin Guide" in page 9 is described as following; "Download the latest version of the YubiKey for Salesforce application from the Salesforce AppExchange website for the operating system you are using."

In my understanding for using AppExchange application, any software is not neccessary to be downloaded to my PC. To use "YubiKey for Salesforce", any software must be downloaded into my PC?

Statistics: Posted by mitsuru — Tue Oct 04, 2016 10:47 am

SalesForce • Re: [BUG] Salesforce communities user can't manage Yubikeys

2016-03-10T16:04:18+01:00

Hello,

Could you check the following to see if it will fix the issue?
1. User profile not having access to the VisualForce pages that is part of the app.
2. Could you confirm if the same issue is not present if the user is not using a communities license?

Please also check if the Login Flow is connected to the user profile
https://help.salesforce.com/HTViewHelpD ... ociate.htm

let me know

Statistics: Posted by Tom2 — Thu Mar 10, 2016 4:04 pm

SalesForce • [BUG] Salesforce communities user can't manage Yubikeys

2016-03-08T12:48:03+01:00

[BUG] Salesforce communities external user (having delegated administrator rights) gets error when trying to manage Yubikeys for other communities users

Our customer who needs a Salesforce communities portal would like to manage Yubikeys for his employees. Currently Salesforce is showing below copy pasted error to the user and attached exception log when the delegated administrator clicks on the link "Manage Yubikeys" for other users. The same page works well with his own user. Most probably the problem should have been inside the Apex controller class PersonalKeyManagementController.

-------------------------------------------------------------------------------
Error in the page:
Error: Error occurred while loading a Visualforce page.

Please email us if you need to get in touch.

-------------------------------------------------------------

Statistics: Posted by bhaanu — Tue Mar 08, 2016 12:48 pm

SalesForce • [HELP] - YubiKey not working in Windows (Multiple Version)

2015-10-08T08:23:19+01:00

We have 4 options here, try them in order

(1) Uninstall ALL entries in Device Manager for the NEO.

*If you have U2F enabled, you should see Human Interface Devices > HID-compliant device.
*If you have OTP enabled, you should see Keyboards > HID Keyboard Device.
*If you have CCID enabled, you should see Smart card readers > Microsoft Usbccid Smartcard Reader (WUDF), and Smart cards > Identity Device (NIST SP 800-73 [PIV]).

After all are removed, either "Scan new hardware" or remove the NEO and re-insert.

(2) Uninstall all entries under Universal Serial Bus controllers, and then restart. These will typically be reloaded when you restart.

(3) Use the Intel Driver Update Utility (assuming you are Intel-based), and restart after all drivers are updated. Alternatively, you can download the USB and Chipset drivers from your manufacturer's support website and install.

(4) On Windows 10 if on build 10.0.10240 updating to Windows 10 1511 build 10.0.10586 corrected the issue. You can simply open a cmd prompt and view the system build number at top.

(5) Re-install Windows.

WINDOWS 10
Win 10 - YK4.PNG

NEO
1.PNG

EDGE
2.PNG

Statistics: Posted by Tom2 — Thu Oct 08, 2015 8:23 am

SalesForce • YubiKey for Salesforce v1.12

2014-12-09T08:39:48+01:00

Changelog

Allow multiple accounts to use the same YubiKey.
Reduce number of SOQL queries in YK Management view
Support pre-AppEx versions upgrade by detecting missing encryption key.
Fix so that you can run the Flow yourself from the designer (to enable better troubleshooting/support).
Fix Trusted IP setting (IP was never trusted).

Statistics: Posted by henrik — Tue Dec 09, 2014 8:39 am

SalesForce • Do you have a QUESTION? Please READ THIS BEFORE POSTING!

2013-01-31T11:31:34+01:00

Hello,

If you want to ask for help in Yubico Tech Community please refer to these guidelines. This is to help you and all the other users to have a better experience and make the most out of this community.

If you want to post a question and need help

1) Your topic must contain the tag [QUESTION]. (i.e. your topic title must look like something like this: [QUESTION] - how do i configure the Yubikey for Windows logon?)
2) If you find the solution to your question, or some users helps you find a solution please EDIT your first topic and change the TOPIC TAG to [SOLVED] (i.e. [SOLVED] - how do i configure the Yubikey for Windows logon?)
3) Be patient and wait for support/community to provide an answer. For direct support on Yubico's products visit https://yubi.co/support

TOPIC LENGTH - If the TAG takes up too much space for your topic tile, please use the short tag [Q?] instead of [QUESTION] and [S!] instead of [SOLVED]

If you think you have found a bug

go on https://github.com/Yubico/ and open an issue in the appropriate repository!

If it is not about software available on GitHub, then:
1) Your topic must contain the tag " [BUG] " at the beginning of the title. (i.e. [BUG] - bug when i press the button X on windows 8)
2) Please before posting a [BUG] look for help from other users or Google, as probably it is not a bug but miss-configuration.
3) Bug concerning our software should be reported on GitHub at http://github.com/yubico

Thank you,
The Yubico Team.

Statistics: Posted by Tom — Thu Jan 31, 2013 11:31 am