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<title>Yubico Forum</title>
<subtitle>...visit our web-store at</subtitle>
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<updated>2013-01-21T10:47:01+01:00</updated>

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<author><name><![CDATA[Tom]]></name></author>
<updated>2013-01-21T10:47:01+01:00</updated>
<published>2013-01-21T10:47:01+01:00</published>
<id>https://forum.yubico.com/viewtopic.php?t=914&amp;p=3469#p3469</id>
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<title type="html"><![CDATA[Re: Yubikey stopped working]]></title>

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Hello Base64,<br /><br />Yubikey are sturdy device with a very low defective rate. Unfortunately as everything, manufacturing problem may occur. Please contact our support at <!-- e --><a href="mailto:support@yubico.com">support@yubico.com</a><!-- e --> they will help you investigate why your Yubikeys are not working.<p>Statistics: Posted by <a href="https://forum.yubico.com/memberlist.php?mode=viewprofile&amp;u=2195">Tom</a> — Mon Jan 21, 2013 10:47 am</p><hr />
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<author><name><![CDATA[base64]]></name></author>
<updated>2013-01-21T00:20:02+01:00</updated>
<published>2013-01-21T00:20:02+01:00</published>
<id>https://forum.yubico.com/viewtopic.php?t=914&amp;p=3467#p3467</id>
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<title type="html"><![CDATA[Yubikey stopped working]]></title>

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I recently bought several yubikeys and already two of them have failed for no apparent reason.  They have been kept inside and only sparingly used on a windows machine and have suddenly stopped lighting up or being recognized by windows.<br /><br />What can we do to avoid this?  It's been less than 3 months and they were used less than daily.   <img src="https://forum.yubico.com/images/smilies/icon_mad.gif" alt=":x" title="Mad" /><p>Statistics: Posted by <a href="https://forum.yubico.com/memberlist.php?mode=viewprofile&amp;u=2244">base64</a> — Mon Jan 21, 2013 12:20 am</p><hr />
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