Yubico Forum

[SOLVED] YubiKEY NEO not recognized by Windows Logon

2015-02-13T22:34:52+01:00

Tom2 wrote:

Hello,

there is a new release of the windows logon tool, please try it.

http://www.yubico.com/wp-content/upload ... yLogon.exe

I have tried a new Yubikey Logon release.
Yubikey Neo keys were configured succesfully.
The problem solved.

Statistics: Posted by Mikhail — Fri Feb 13, 2015 10:34 pm

Re: YubiKEY NEO not recognized by Windows Logon

2015-02-13T14:56:52+01:00

Hello,

there is a new release of the windows logon tool, please try it.

http://www.yubico.com/wp-content/upload ... yLogon.exe

Statistics: Posted by Tom2 — Fri Feb 13, 2015 2:56 pm

Re: YubiKEY NEO not recognized by Windows Logon

2015-02-09T17:17:08+01:00

I agree with the previous comment.

I also bought a Yubikey Neo and cannot get it working with Windows 7 (exactly the same problem as mentioned).

Please solve this problem, I have no interest to know that it works with other keys, I just need to get it working on my NEO.

Statistics: Posted by Ronin — Mon Feb 09, 2015 5:17 pm

Re: YubiKEY NEO not recognized by Windows Logon

2015-02-03T00:46:28+01:00

I am using some Yubikeys for Windows Logon with following OSes
1) Windows 7 HP x64 Eng
2) Windows 7 HP x64 Rus

I have tried any possible combinations to logon with my keys:
1) Yubikey Standard 2.3.3 - works fine
2) Yubikey Nano 2.4.0 - works fine
3) Yubikey Neo 3.3.0 - not configurable (mode: "OTP+U2F" and "OTP+CCID+U2F")

In last (Yubikey Neo) case I have installed an updated for Yubikey Clients for x64 that you provided earlier. I restarted machine many times but Yubikey Neo do not configurable.

There are users which work with Google Apps and Windows Apps simultaneously. They have to use two keys (OTP + U2F).

We have no plan to purchase old Yubikey Standard keys but Yubikey Neo only.
Please, provide a viable solution for Windows Logon with Yubikey Neo keys.

Statistics: Posted by Mikhail — Tue Feb 03, 2015 12:46 am

Re: YubiKEY NEO not recognized by Windows Logon

2014-12-16T00:17:32+01:00

Hello Matt -

The issue you are experiencing is likely an issue with the current version of the Windows Logon Tool and a NEO with U2F enabled. To verify this is the only issue, we'd recommend disabling U2F with the NEO Manager and testing the Windows Logon Tool again. If it works with U2F disabled, then an updated version of the Client API needs to be installed.

Download the ZIP file here: https://www.yubico.com/dist/Yubikey-Cli ... taller.zip

Once you've downloaded the file, extract the files, and run the executable file appropriate to your Operating System (x86 or x64). After the install is complete, restart the computer. The Logon Tool should work now. We'll update the Windows Logon Tool download soon with the new Client API packaged, but for now that should solve the issue.

Statistics: Posted by ChrisHalos — Tue Dec 16, 2014 12:17 am

Re: YubiKEY NEO not recognized by Windows Logon

2014-11-26T22:18:36+01:00

I wanted to see if there was still an issue with this. I am running Windows 7 and have a Neo running firmware version 3.3.0 and have setup Challenge-Response on slot 2, but the Logon Administrator's Configure and Test buttons are still grey. I tried rebooting, re-setting up the Challenge-Response, etc. Any help would be appreciated.

There is another thread (below) going on this with more information.

viewtopic.php?t=1616&p=6296

Statistics: Posted by mattsvensson — Wed Nov 26, 2014 10:18 pm

Re: YubiKEY NEO not recognized by Windows Logon

2013-01-02T08:10:53+01:00

Hello pkolenbr,

We are aware of this issue and it will be fixed in the next release of our Windows logon tool.

Statistics: Posted by Tom — Wed Jan 02, 2013 8:10 am

[SOLVED] - YubiKEY NEO not recognized by Windows Logon

2012-12-29T10:57:42+01:00

I have 2 YubiKeys: one standard version and one recently obtained NEO (fw 3.01). On both keys I successfully configured slot 2 to HMAC-SHA1 for Windows logon (Windows7 HP 64bit). Using the YubiKey Logon Administration tool I can assign the standard Yubikey to a user, but the same tool doesn't recognize the NEO key. When I insert the NEO, both the 'configure' as the 'test' button stays greyed out.

Is the YubiKey logon API actually compatible with the YubiKey NEO? I guess it should, but I can't get it to work. Please advise.

Regards,
Paul

Statistics: Posted by pkolenbr — Sat Dec 29, 2012 10:57 am