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<title>Yubico Forum</title>
<subtitle>...visit our web-store at</subtitle>
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<updated>2015-04-27T23:07:01+01:00</updated>

<author><name><![CDATA[Yubico Forum]]></name></author>
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<entry>
<author><name><![CDATA[manaox2]]></name></author>
<updated>2015-04-27T23:07:01+01:00</updated>
<published>2015-04-27T23:07:01+01:00</published>
<id>https://forum.yubico.com/viewtopic.php?t=1859&amp;p=7265#p7265</id>
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<title type="html"><![CDATA[[Bug] Yubikey failed?]]></title>

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I have become locked out of my own personal Windows 7 PC. I have 2 Yubikey Neo which were working for a few weeks. When I attempt to log-in now, the green light goes solid and I get &quot;Yubikey logon failed, please insert correct yubikey&quot;. I haven't changed either key. I've tried both keys and all USB ports. It happens in safe mode as well. I've re-done the challenge response settings several times and tested on other PCs and with keepass and both keys work fine. I have tried every mode through Neo manager. It seems likely to be a driver issue I am running into, though I do not know when it started or why. The challenge response is set as HMAC SH1 variable input and slot 2.<br /><br />I have a backup from two weeks ago before the issue began. I'd rather not lose the work though. Any suggestions?<br /><br />EDIT: To bypass yubikey authenticator, it was only necessary to rename &quot;YubiClientAPI.dll&quot; in C:\Program Files\Yubico\Yubikey Client API\Bin\x64 to &quot;YubiClientAPI.dll.bak&quot; after using a boot cd. Only encryption would prevent someone with physical access from doing this and there is really little point without encryption for local multifactor authentification. After logging in, I found that one of the drivers for the yubikey was showing as &quot;Unknown device&quot; in the device manager.  I ran sfc /scannow to check files which corrected some corrupt system files that led to the driver issue.<p>Statistics: Posted by <a href="https://forum.yubico.com/memberlist.php?mode=viewprofile&amp;u=3684">manaox2</a> — Mon Apr 27, 2015 11:07 pm</p><hr />
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