Yubico Forum ...visit our web-store at 2017-01-12T21:55:28+01:00 https://forum.yubico.com/feed.php?f=35&t=2521 2017-01-12T21:55:28+01:00 2017-01-12T21:55:28+01:00 https://forum.yubico.com/viewtopic.php?t=2521&p=9266#p9266 <![CDATA[Re: [Solved] YubiKey4 + Authenticator 3.1.0b + Mac OS X]]> vqc wrote:

I can't seem to get Authenticator to work with either of my Yubikey4's. After several system restarts the Authenticator app still shows the "Insert a YubiKey screen..." screen. I can add new credentials, but I can only do so to a slot (Slot 2). After I add a credential to the Slot, I can only replace what's on Slot 2 instead of adding multiple credentials. I also can't change the credential name.

Based on the Authenticator Guide (https://www.yubico.com/wp-content/uploa ... tor_en.pdf), it seems like the screen I see to add credentials is for Yubikey Edge/Nano and not the Yubikey4. I'm sure it's user error. What am I doing wrong?


Installing the Yubikey NEO software seemed to fix the problem. No settings were changed using the software, but the installation process seemed to fix some underlying issue.

Statistics: Posted by vqc — Thu Jan 12, 2017 9:55 pm

]]> 2017-01-11T06:25:11+01:00 2017-01-11T06:25:11+01:00 https://forum.yubico.com/viewtopic.php?t=2521&p=9262#p9262 <![CDATA[[Question] YubiKey4 + Authenticator 3.1.0b + Mac OS X]]>
Based on the Authenticator Guide (https://www.yubico.com/wp-content/uploa ... tor_en.pdf), it seems like the screen I see to add credentials is for Yubikey Edge/Nano and not the Yubikey4. I'm sure it's user error. What am I doing wrong?

Statistics: Posted by vqc — Wed Jan 11, 2017 6:25 am

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