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<title>Yubico Forum</title>
<subtitle>...visit our web-store at</subtitle>
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<updated>2014-02-17T09:29:22+01:00</updated>

<author><name><![CDATA[Yubico Forum]]></name></author>
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<entry>
<author><name><![CDATA[Tom]]></name></author>
<updated>2014-02-17T09:29:22+01:00</updated>
<published>2014-02-17T09:29:22+01:00</published>
<id>https://forum.yubico.com/viewtopic.php?t=1315&amp;p=4950#p4950</id>
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<title type="html"><![CDATA[Re: [Question] Configuration Utility can't find Yubikey]]></title>

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Hello,<br /><br />Please contact <!-- e --><a href="mailto:support@yubico.com">support@yubico.com</a><!-- e --> they will assist you with your Yubikey not being detected and guide you.<br /><br />Thanks.<p>Statistics: Posted by <a href="https://forum.yubico.com/memberlist.php?mode=viewprofile&amp;u=2195">Tom</a> — Mon Feb 17, 2014 9:29 am</p><hr />
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<entry>
<author><name><![CDATA[mgerbasio]]></name></author>
<updated>2014-02-14T20:49:29+01:00</updated>
<published>2014-02-14T20:49:29+01:00</published>
<id>https://forum.yubico.com/viewtopic.php?t=1315&amp;p=4940#p4940</id>
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<title type="html"><![CDATA[[Question] Configuration Utility can't find Yubikey]]></title>

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Hi,<br />I configured my neo to work with the Android app. When I present the card to a Nexus 5 the app says that there is an empty credentials list. <br /><br />So, I'm trying to run the configuration software but when I try to read my yubikey in Win7 x64, the app shows &quot;There is no Yubikey present&quot;. I'm also confused about all the different options. <br /><br />Although the manual explains the options it doesn't really explain what they actually do. Is there a &quot;getting started&quot; type of guide? Thanks.<p>Statistics: Posted by <a href="https://forum.yubico.com/memberlist.php?mode=viewprofile&amp;u=2813">mgerbasio</a> — Fri Feb 14, 2014 8:49 pm</p><hr />
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