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<updated>2017-08-09T14:40:57+01:00</updated>

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<entry>
<author><name><![CDATA[nblyumberg]]></name></author>
<updated>2017-08-09T14:40:57+01:00</updated>
<published>2017-08-09T14:40:57+01:00</published>
<id>https://forum.yubico.com/viewtopic.php?t=2686&amp;p=9701#p9701</id>
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<title type="html"><![CDATA[[QUESTION] Having a few problems with my NEOs]]></title>

<content type="html" xml:base="https://forum.yubico.com/viewtopic.php?t=2686&amp;p=9701#p9701"><![CDATA[
I'm running into a few issues which I think are related but I have not been able to make much progress on figure any of them out.<br /><br />I have a couple of Neo and a Nano4 keys, my intent is to have 3 nearly identical keys for the purpose of using 1 at home always in my primary computer (Nano)<br />A NEO backup key for recovery purposes kept in the safe in case the 2nd NEO is lost <br />A NEO primary key on my keychain for use in the office/etc...<br /><br />My intended use cases for this are:<br />-Logging into Windows/Mac/Linux with Challenge-Response HMAC-SHA1 configuration (Implemented but I don't remember if the Neo has it)<br />-Using LastPass for password management (Yubikey OTP) (Implemented in all keys)<br />-Using U2F functionality of the key for Google/Facebook/etc (Implemented in all keys) <br />-Using the GPG/PIV functionality to log into ssh sessions and sign (Made progress in Mac/Raspberry Pi but not my laptop)<br /><br />My laptop is one of the primary use cases since I use it every day and I suspect this is where my problems are.<br />First issue is that when I don't have a Yubikey plugged in and start Yubikey NEO Manager, there's a report of a phanton/ghost yubikey that doesn't have a serial number, does not support U2F/FIDO and the only enabled mode is OTP. When I change the connection mode, it shows CCID as selectable but trying to toggle that results in an error message about Slot protection. I have used USBDeview on Support's suggestion to remove all devices with Yubikey identifier 1050 but that didn't make a difference. I have gone through a Windows 10 Creator Update and that did not resolve the issue either. <br />Second issue is using Yubikey command line tools like ykpersonalize:<br />Some commands work, others don't:<br />C:\Program Files (x86)\Yubico\ybikey-personalization\bin&gt;ykinfo.exe -s<br />serial: 530xxx<br />C:\Program Files (x86)\Yubico\ybikey-personalization\bin&gt;ykinfo.exe -c<br /><strong>Yubikey core error: timeout</strong><br /><br />However the same sequence on the NANO reports differently<br />C:\Program Files (x86)\Yubico\ybikey-personalization\bin&gt;ykinfo.exe -c<br />capabilities: 0c0101ff0xxxxxxxxxxxxxxccccccglcibff<br /><br />Then while trying to use gpg commands to edit the card on my laptop I get this as the result:<br />C:\Program Files (x86)\Yubico\ybikey-personalization\bin&gt;gpg --card-status<br />gpg: selecting openpgp failed: Card not present<br />gpg: OpenPGP card not available: Card not present<br /><br />While on a Mac I get this as the result:<br />gpg --card-status<br />Application ID ...: D276000124010200000605xxxxxx<br />Version ..........: 2.0<br />Manufacturer .....: Yubico<br />Serial number ....: 053xxxx<br />Name of cardholder: [not set]<br />Language prefs ...: [not set]<br />Sex ..............: unspecified<br />URL of public key : [not set]<br />Login data .......: [not set]<br />Signature PIN ....: forced<br />Key attributes ...: 2048R 2048R 2048R<br />Max. PIN lengths .: 127 127 127<br />PIN retry counter : 3 3 3<br />Signature counter : 0<br />Signature key ....: [none]<br />Encryption key....: [none]<br />Authentication key: [none]<br />General key info..: [none]<br /><br />I haven't even gotten to the part of actually moving my keys to the Yubikey yet (I understand I can do it with my Mac but if I'm going to be using the key on my laptop most of the time and it's not working then I will probably not have much success on getting further once I move the keys over with my Mac)<br /><br />I'd like to figure out how to remove the ghost Yubikey without doing a full format of the laptop (Not an acceptable option)<p>Statistics: Posted by <a href="https://forum.yubico.com/memberlist.php?mode=viewprofile&amp;u=4866">nblyumberg</a> — Wed Aug 09, 2017 2:40 pm</p><hr />
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