Yubico Forum

Re: [QUESTION] Yubikey Not Inserted

2013-10-15T20:01:55+01:00

Running Windows 8 and found out that I had to run the Personalization Tool as administrator

Statistics: Posted by ziggie216 — Tue Oct 15, 2013 8:01 pm

Re: [QUESTION] Yubikey Not Inserted

2013-04-17T08:18:06+01:00

Well, it is working on a different machine and, it was working on your machine before.
I would say that either you upgraded to a new OS and you need the latest USB driver (usually from NEC) or your USB has some problem.

We have report of customer who upgraded to windows 8 and experienced similar issue because they did not installed the latest USB driver.

Tom.

Statistics: Posted by Tom — Wed Apr 17, 2013 8:18 am

Re: [QUESTION] Yubikey Not Inserted

2013-04-16T16:37:09+01:00

Yes, I am using the latest version.

I tried it on another PC and it worked, which is strange considering it work on this PC before.

Statistics: Posted by ACBobby — Tue Apr 16, 2013 4:37 pm

Re: [QUESTION] Yubikey Not Inserted

2013-04-16T07:45:32+01:00

Hello,

Are you using the latest version of the cross platform personalization tool available here: http://www.yubico.com/products/services ... tools/use/

Do you think you have the possibility to try on a different computer/tablet ?

Let us know.
Tom.

Statistics: Posted by Tom — Tue Apr 16, 2013 7:45 am

[QUESTION] Yubikey Not Inserted

2013-04-16T01:47:52+01:00

Just tried to use the personalization tools to change a static password in my second slot, but no matter what USB port I place the key into, it doesn't get recognized by the tools. The functions of the key work just fine (Cloud password and static password work just fine).

I'm using Windows 8 and have configured this key on this machine previously. It is a 2.2.3 Standard key.

Statistics: Posted by ACBobby — Tue Apr 16, 2013 1:47 am